What Can we help you with?
to check on shipping status?
order will typically be delivered in 5 to 7 business days, and most orders
ship out the same day! In the case of a back order, we will notify you within
5 business days. Please contact an account representative if you need your
product delivery expedited or if you have any additional questions.
don't you email me my shipping status?
to our insistence on customer information security, we have learned that
sending out customer data over the internet is not the most secure way
of issuing shipping information. Therefore, we kindly ask that you call
us at (714) 744-1600 for any concerns you may have about your order.
I lost my installation sheet!
at EspLighting.com are proud to be an authorized distributor of Lights of
America brand products. However, since their products information they offer
is constantly expanding and changing, it has become impracticable to maintain
the entire catalog on our site. Please refer to http://www.lightsofamerica.com
for the latest installation sheets.
find my replacement bulb. Help!
know, finding the right replacement bulb can be challenging at times. Please
call us at (714) 744-1600 and we will walk you through the process.
product was damage in shipping. Help!
customer is responsible for inspecting the order for damages or missing
items and reporting it within 72 hours. Reports after that time will not
be honored. Product damaged in shipment will be replaced at no additional
charge or credited to the credit card of original charge. The product must
be kept in its original shipping packaging for ten business days or until
the shipper makes inspection. Credit will be issued for the exact number
of fluorescent tubes damaged in shipment. Shipments not delivered by the
delivery company will be reshipped at no additional charge.
my Lights of America brand light from another store. Can you help me.
problem! We are an authorized service center for lights of america brand
products. Please call us at (714) 744-1600 to receive an RMA number. If
your product is in the manufacturer's warranty period, we will replace it
free. Please note that your original sales receipt will be required.
do i get discount coupons for your site?
are two ways: discounts are available through a sign-up form on the specials
page. However, our best deals are only available to our customers. Therefore,
in order to receive the latest specials, you must be a customer. We send
out very best specials every month on different product lines we are promoting.
So join our club today!